Before sharing: check content and recipient
First establish whether the document may leave the organisation and whether it contains more information than the recipient needs. Check the full address or account; autocomplete can select a person with a similar name.
For confidential content, avoid “anyone with the link”. Tie access to a named account and, where supported, require sign-in and an additional authentication factor.
Grant the minimum permission
Separate three decisions:
- Who gets access? One person, a defined group or the whole organisation.
- What can they do? View, comment, edit, download or share further.
- For how long? Until a date, the end of the task or manual revocation by the owner.
If reading is enough, do not grant editing. If the work has an end date, set an expiry or record the need to remove access.
A link is not the same as control
A public link is convenient but makes it harder to know who used it. It can remain in a forwarded message, chat history or old project document. Named access gives better records and a practical way to revoke access to sensitive information.
Do not enter a cloud-service password on a page opened from an unexpected message. Open the known service independently and check the shared item there.
Review access over time
- Remove people who no longer work on the task.
- Review group membership, not only the document’s visible recipient list.
- Remove links with no owner or business purpose.
- Check whether recipients can download or share further.
- Follow the organisation’s process when an employee or supplier leaves.
If information was shared incorrectly
- Revoke the link or remove the incorrect recipient immediately.
- Preserve the audit record and note what was shared, with whom and for how long.
- Notify the data owner and relevant security, privacy or legal team under your organisation’s procedure.
- Do not assume revocation erased copies that were already downloaded.
- If the account itself may be compromised, secure it and review other files and links it shared.